Guarantee Terms
Last updated: August 4, 2026
This page sets out the terms of the RevUp revenue guarantee referred to elsewhere on this website. It should be read together with our Terms and Conditions .
1. The guarantee
For eligible clients, RevUp guarantees at least $3,000 in added booked revenue during the client first revenue cycle. If we do not reach that figure, the RevUp management fee for that cycle is refunded.
2. Who it applies to
The guarantee applies only to clients who have entered into a written service agreement with RevUp and who have paid the management fee for the cycle in question.
It does not apply to free audits, free checklists, calculator results or any other free resource on this website.
It applies to the properties listed in your service agreement.
3. What is being measured
“Added booked revenue” means the increase in booked revenue for the properties under management during the measurement window, compared against the baseline agreed with you in writing before work begins. The exact measurement window, the baseline, the channels included and the reporting method are recorded in your written service agreement, because they depend on your property history, your seasonality and the channels you sell on. If your service agreement and this page ever disagree, your service agreement controls.
4. What we need from you
The guarantee depends on us being able to do the work. It applies only if, for the whole measurement window, you:
Grant and maintain the co-host or read-only access we need to your own listing and pricing accounts. We never ask for payment credentials.
Approve or respond to our recommended pricing and listing changes within a reasonable time, so they can be implemented.
Do not override, reverse or block the agreed pricing strategy, minimum stay rules or calendar availability without discussing it with us first.
Keep the property genuinely available for booking, and keep your listings live and in good standing on the channels covered.
Provide accurate historical and operational information when we ask for it.
5. Reasonable exclusions
The guarantee does not apply where the shortfall is caused by something outside our control, including:
The property being blocked, delisted, suspended, sold, renovated or taken off the market during the window
Channel or platform account suspension, ranking penalties, or changes imposed by the booking platform
Damage, maintenance, insurance or safety issues that prevent bookings
Local regulatory changes or licensing restrictions affecting short-term rentals
Natural disasters, extreme weather, or other events beyond reasonable control
Rates, minimum stays or availability being set outside the agreed strategy without our agreement
6. How to claim
If you believe the guarantee has not been met, email support@revuprm.com within 30 days of the end of the measurement window. We will review the reporting for the window with you. Where the guarantee applies, the management fee for that cycle is refunded to the original payment method, normally within 14 days of us confirming the claim.
7. Scope of the remedy
The refund of the management fee for the relevant cycle is the complete remedy under this guarantee. The guarantee does not cover setup fees where charged, third-party software subscriptions such as your own pricing tool, channel commissions, or any other cost.
8. Other things worth knowing
Our engagements are month to month. You can cancel on 14 days notice.
We never take a percentage of your revenue.
Promotional pricing shown on this website is subject to availability and to the terms confirmed in your written agreement.
9. Changes
We may update this page. The version in force for you is the one referenced in, or in effect at the date of, your written service agreement.
10. Contact
Email support@revuprm.com .